The Collier Report of U.S. Government Contracting

Sampling of Federal Government Funding Actions/Set Asides

In order by amount of set aside monies.

• $750,264 - Friday the 10th of July 2015
  Veterans Affairs Department
  ACQUISITION SERVICE - FREDERICK
  IGF::OT::IGF THIS REQUIREMENT IS CALL ORDER #1 BEING PLACED AGAINST THE VBA "VOICE OF THE VETERAN" SATISFACTION SURVEY BLANKET PURCHASE AGREEMENT (BPA); THE CALL ORDER/BPA IS AWARDED AGAINST THE GSA MOBIS SCHEDULE OF A SINGLE VENDOR (JD POWER&ASSOCIATES); THE CONTRACTOR SHALL FIELD A SURVEY INSTRUMENT, VIA TELEPHONE, IN ORDER TO TRACK SATISFACTION WITH THE PEOPLE, PROCESS AND TECHNOLOGY OF VBA S CALL CENTERS. THE CONTRACTOR SHALL COMPLETE 36,000 SURVEYS ANNUALLY NO MORE THAN 3,000 TOTAL EACH MONTH, AT A MINIMUM OF 300 PER CALL CENTER, PER MONTH. ALL SURVEY INTERVIEWS WILL BE CONDUCTED VIA TELEPHONE BY A LIVE-INTERVIEWER (NON-AUTOMATED) LOCATED IN THE CONTINENTAL UNITED STATES; THE PREDOMINANT TYPE OF FUNCTION BEING PERFORMED IS "OTHER FUNCTIONS".

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• $42,150 - Tuesday the 9th of October 2012
  Veterans Affairs Department
  DEPT OF VETERANS AFFAIRS
  ONE YEAR SUBSCRIPTION TO NATIONAL PHARMACY STUDY DATA ACCESS FOR 2011, INCLUDING ACCESS FOR 10 USERS.

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• $298,882 - Monday the 27th of April 2015
  Veterans Affairs Department
  ACQUISITION SERVICE - FREDERICK
  IGF::CL::IGF VBA "VOICE OF THE VETERAN" NATIONAL CALL CENTER REFINEMENT OF QUALITY MANAGEMENT PROGRAM CALL ORDER

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• $298,796 - Friday the 10th of July 2015
  Veterans Affairs Department
  ACQUISITION SERVICE - FREDERICK
  IGF::OT::IGF OTHER FUNCTIONS. THE BOARD OF VETERANS APPEALS (BVA) IS SEEKING CONTRACTOR ASSISTANCE TO CONDUCT CUSTOMER SATISFACTION AND OTHER TYPES OF SURVEYS IN FISCAL YEAR 2012 AND BEYOND. SERVICES REQUESTED COVER ALL ASPECTS OF THE SURVEY PROCESS AS DESCRIBED IN CONTRACT NO. GS-10F-0163X VA798-12-BP-0008. TYPICAL SERVICES INCLUDE: CREATION AND/OR REFINEMENT OF SURVEY INSTRUMENTS AND PLAN FOR CONDUCTING SURVEYS; USING BOARD DATA TO ARRIVE AT COMPLETE AND UNDUPLICATED SAMPLING FRAMES; THE CONTRACTOR SHALL MAINTAIN A LIVE TOLL-FREE TELEPHONE SERVICE AND LIVE, CONTRACTOR-HOSTED WEBSITES (WHICH HOST QUESTIONNAIRES FOR ADMINISTERED SURVEYS); COMPILE RESPONSES TO QUESTIONNAIRES TO CREATE AN ELECTRONIC DATABASE; PROVIDE PROTOTYPE, DRAFT, AND FINAL COPIES OF REPORTS AS WELL AS ASSOCIATED DATA FILES. THE BOARD SEEKS TO IMPLEMENT A SURVEY MODEL FOR CONDUCTING ANNUAL AND ON-GOING/PERIODIC SURVEYS (QUARTERLY) THAT INCORPORATES ANALYSIS OF SURVEY DATA AGAINST BEST-IN-CLASS ORGANIZATIONS, AND AN ELECTRONIC DASHBOARD THAT WILL ALLOW DECISION-MAKERS AND MANAGERS TO USE SURVEY DATA TO IDENTIFY AND SOLVE PROBLEMS AND SUPPORT CHANGE THROUGHOUT THE ORGANIZATION. ACCORDINGLY, THE CONTRACTOR SHOULD HAVE ACCESS TO BENCHMARK DATA, AN ELECTRONIC DASHBOARD SOLUTION, A VARIETY OF COLLECTION TOOLS, METHODS FOR ACTION PLANNING/CHANGE MANAGEMENT, AND AN EXTENSIVE APPROACH FOR PROJECT DESIGN, FACILITATION, AND TRACKING. PROJECTS ASSOCIATED WITH THE BOARD S SURVEY AND CONSULTING NEEDS INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: SURVEY OF CALLERS SATISFACTION WITH INTERACTION WITH BOARD EMPLOYEES; WEB-BASED SURVEYS OF CUSTOMERS; USABILITY TESTING OF WEB DESIGNS; STATISTICAL ANALYSIS INCLUDING FACTOR ANALYSIS AND STRUCTURAL EQUATION MODELING. BENCHMARKING (TO INCLUDE ASSESSMENT OF SURVEY RESULTS AGAINST BEST PRACTICES) DEVELOPING ACTION AND/OR IMPROVEMENT PLANS BASED ON SURVEY RESULTS/ANALYSIS ON-GOING SURVEY ADMINISTRATION (I.E., ANNUAL AND QUARTERLY SURVEYS)

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• $279,825 - Tuesday the 25th of September 2012
  Bureau Of Labor Statistics
  BUREAU OF LABOR STATISTICS PURCHASING
  DATA

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• $25,917 - Saturday the 1st of December 2012
  Bureau Of Census
  DEPT OF COMM/BUREAU OF THE CENSUS
  IGF::OT::IGF MONTHLY VEHICLE DATA (OTHER FUNCTIONS)

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